What is It and How to Fix This Error?

Encountering QuickBooks error H101 on your screen can be frustrating as it does not let you access your company files. This happens when the multi-user connection is blocked. If you are wondering why you are confronting the H101 QuickBooks error and how to fix this, this guide is all you need.

What is H101 QuickBooks Error?

QuickBooks error H101 is a technical glitch that takes place when a user tries to access the company file on another device. This process generally requires proper configuration. If the configuration does not meet the criteria, it may block multi-user connection. As a result, a user fails to access the QuickBooks company file.

What Are The Causes of QuickBooks Error H101?

Although blocked multi-user connections can cause this error, there can be plenty of other reasons as well. The best possible factors that are causing H101 QuickBooks error are listed below:

  • Firewall settings are blocked due to which you cannot access the company file.
  • DNS settings are misconfigured.
  • Host settings have not been set up.
  • Incorrect installation can also cause issues.
  • QuickBooks services such as QBCFMonitor don’t run on your server.
  • The configuration of company file hosting is not properly set up.

How to Fix H101 QuickBooks Error Code?

To rectify QuickBooks error H101, users are required to run QuickBooks Tool Hub to repair the company files. However, if you still encounter unwanted error codes in QuickBooks Desktop, you can proceed with the following methods: 

Method 1: Use QuickBooks Tool Hub

QuickBooks Tool Hub is a smart tool using which you can scan and fix certain QuickBooks errors. Therefore, it is recommended to use this tool when you receive an H101 QuickBooks error.

Here, we will show you the procedure of downloading and installing the QuickBooks Tool Hub on your computer. Thereafter, you can run this tool to fix the QuickBooks company files.

Method 1.1: Download and Install QuickBooks Tool Hub

It is recommended to download the most recent version of QuickBooks Tool Hub on your Windows 10 (64-bit).

  • First of all, close your QuickBooks software in case it is opened.
  • Now, download the “QuickBooks Tool Hub File” on your computer.
  • Choose a location to save the “QuickBooks tool hub .exe file” where you can find it easily.
  • Now, double click the “QuickBooksToolHub.exe” file to open it.
  • Follow the prompts given on your screen to complete the process.

Once the tool is downloaded and installed you can launch it. For that, you can double-click the tool icon.

Method 1.2: Run QuickBooks Tool Hub to Resolve the Error

To run the tool, you will have to either click the tool icon or find the tool icon using the Windows search bar. Here is how to do that:

  • Click on the Windows search bar located on the bottom left.
  • Type “QuickBooks Tool Hub” in the search bar.
QuickBooks Tool Hub - h101 quickbooks error
  • Launch “QuickBooks Desktop” and your “QB Company file”.

This is how you can install and run QuickBooks Tool Hub on your computer. This will resolve the QuickBooks error H101 related to company files or QuickBooks software.

Method 2: Run QuickBooks Database Server Manager

In case you are facing problems associated with the network connection or receiving an H101 error in QuickBooks then you should run QuickBooks Database Server Manager. This can be used by performing QuickBooks Tool Hub. Let’s know how to use it:

  • Click on the Windows search bar located on the bottom left.
  • Type “QuickBooks Tool Hub” in the search bar.
  • Choose the “Network Issues” tab on the left.
Network Issues - quickbooks error h101
  • Open the “QuickBooks Database Server Manager”.
  • If you see the correct location of your QB company file then click the “Start Scan” button. If not, then go to the “Browse” button, pick your correct company file, and hit the “Start Scan” button.

Once you initiate the process, the QuickBooks Database Server Manager starts repairing the firewall and grants permission to access files.

After the process is finished, you can close the window and launch QuickBooks to verify if you can access the company files. To do so, go to the File button and click on the Switch to Multi-User Mode.

Method 3: Stop Hosting Multi-User Access

If you confront QuickBooks error H101 on more than one workstation, it is an indication that multi-user mode is enabled on other workstations besides server host. One has to remember that the server must be the only device where you have enabled the multi-user mode.

Therefore, it is advised that you disable host multi-user mode on the workstation. Follow these steps for that:

  • Launch the “QuickBooks” software on which you are receiving QuickBooks error H101.
  • Now, go to the “File” option.
  • Click the “Utilities” option.
  • Here, if you see the “Stop Hosting Multi-User Access” option then you need to select it. But if you find “Host Multi-User Access” then you don’t need to select this option.

Note: You will see the Stop Hosting Multi-User Access option only if it is enabled otherwise you will find the option to host the mode.

Users have to follow the same steps for other workstations where the multi-user mode is accessible.

Once done with the other workstations, you can move to your server device. This should be the only device where you should host the company file.

To host QuickBooks company file with your server device, you can do the following:

  • Launch “QuickBooks” software.
  • Now, go to the “File” option.
  • Click the “Utilities” option.
  • Here, if you see the “Host Multi-User Access” option then you need to select it and follow the prompts on your screen.
  • In case you see “Stop Hosting Multi- User Access” then you don’t need to select this option.

By following these steps, you will disable the host multi-user mode from other workstations and enable it only for the server computer. 

Method 4: Adjust Firewall Settings

Windows Defender Firewall often blocks certain apps and programs to perform. This could be the reason that you are failing to access the company files. Hence, in this method, we will allow the app through the Windows Defender:

  • Press the “Windows + R” keys to open the “Run” dialog box.
  • Type “Control Panel” in the text field.
  • Hit the “OK” button.
  • Click on the “System and Security” link.
  • Then, click on the “Windows Defender Firewall” option.
  • Here, you can select “Allow an app or feature through Windows Defender Firewall” located on the left.
  • Now, allow “QuickBooks app” from the list of programs.
  • Hit the “OK” button.

After you allow QuickBooks service, you can continue accessing the company files. If you are still bothered by the H101 QuickBooks error then switch to the next step.

Method 5: Change the Company File Location

By changing the QuickBooks company file location, you can fix the QuickBooks error H101. Here is how to do this:

  • First of all, make a new folder.
  • Copy your company file and paste it into the new folder that you created.
  • Now, launch the “QuickBooks” app.
  • Click on the “File” button.
  • Select the “Open a Company File”’ option.
  • Hit the “Next” button.
  • Now, browse the new folder in which your company file is saved.
  • Hit the “Open” button.

This way you can open the company file from the new location. But, remember that these steps should be performed on the computer where your company file is hosted.

Method 6: Check QuickBooks Services

If QuickBooks services such as QBCFMonitorService.XX and QuickBooksDBXX don’t run on your server then QuickBooks error H101 is likely to appear. In this method, we will enable QuickBooks services if not running:

  • Make sure QuickBooks Desktop is closed.
  • Press the “Windows + R” keys to open the “Run” dialog box.
  • Type “Services.MSC” in the text field.
  • Hit the “OK” button.
  • Search for “QuickBooksDBXX” under the “Services” and double click on this.
  • Select the “Automatic” option under the “Startup Type”.
  • Here, you need to ensure that the “Service” status displays as “Running”.
  • Then, switch to the “Recovery” tab.
  • Click on the “Restart the Service” located under the “First Failure, Subsequent Failure, and Second Failure”.
  • Hit the “Apply” and “OK” buttons respectively.

This is how you can restart the stopped services for QuickBooks. Similarly, you can do it for the QBCFMonitorService. Once you are done, do the following:

  • Open “QuickBooks” software.
  • Click on the “File” menu.
  • Click on the “Switch to Multi-User Mode”.

After following all these steps, if you are able to access your company file on the workstation and server then it indicates your problem has been resolved.

To Sum Up

These methods will surely troubleshoot the QuickBooks error H101. If you have any questions, let us know in the comment box.